Consumer PC Repairs
Om Networks is a State of California certified repair center, and works repairs with a variety of hardware and software platforms.
We offer pickup and dropoff of systems for workshop repair, as well as onsite repair for home or business.
A cost-effective, subsidized hourly rate of $55 per hour is offered to current residential customers of our Internet services, $70 per hour, for general public residential services. Our rate for business customers, which often get same day appointments, is a rate of $75 per hour for current Internet service customers, or $95 per hour for general public business customers. We only charge for time spent on repairs, when technicians are interfacing with the computer, or actively researching to solve your issue.
We don't charge for time that computers take for virus scans, installations, or other automated tests. Estimates may be provided over phone upon request after initial diagnosis. There is NO CHARGE if we cannot fix your problem to your satisfaction, and NO CHARGE for initial diagnosis if no repairs are authorized or wanted. (E.G If it's not worth repair)
A copy of our Repair Service agreement may be found here.
Here are some of the hardware and software issues we are familiar with:
|HARDWARE||REPAIR TIME ESTIMATE||SOFTWARE||REPAIR TIME ESTIMATE|
|POWER ISSUES||30-60 mins||OS Upgrade||60-90 mins|
|RAM UPGRADE||15-30 mins||Malware Infection||60-120 mins|
|HARD DRIVE REPLACEMENT||30-45 mins||HD Clone / File Copy||60-180 mins|
|LAPTOP DC JACK||$150 flat fee||Speed Optimization||60-120 mins|