Om Networks is a small, privately held company with long term professional employees located in the greater Sacramento area. We do not have  public shareholders we are accountable to, nor any focus on chasing increasing profits Quarter after Quarter. We live where we work and are very fortunate to be a small business where we can focus on providing an excellent product that helps foster communication and business growth in our markets. With that in mind, as our customer you receive the direct benefit of knowing you are working with an ethical group of people that share the following values. 

  • LOCAL SUPPORT: Our support line is answered by friendly trained techs that are from this area, and are long term hires that know the business. We save TIME.
  • ALTERNATIVES: Should your Internet service fail, we generally have a backup ready we can get to you the same day. That way you can keep working if your primary connection is out: You save TIME and MONEY
  • NO MARKETING: We don’t send frequent paper, email, or text marketing notices, advertisements, or make calls to you selling you other products every month. Marketing is limited to an as needed basis to inform of superior product availability, or forced product migrations. We preserve TIME, TREES and ATTENTION
  • PRICE STABILITY: All pricing provided up front, no price-creep or extra fees or re-rates. No junk fees. Stable pricing reduces ANXIETY.
  • PRIVATE: We don’t share or sell you address, phone, email or collected information to other companies, ever. We respect PRIVACY
  • COMMUNITY SUPPORT: We help local non-profits with free resources, and provide payment flexibility to our customers that need extra time to resolve an outstanding balance. We support CIVILITY.
  • NO DATA MINING:  No logs of your Internet traffic or sell your Network use profile to advertisers. This protects PRIVACY
  • NO SCRIPTS/AI:  We are not confined to predefined technical support scripts, and do not use Artificial Intelligence. We offer real people and an educated perspective. This supports ACCURACY,  HUMANITY and JOBS
  • HONESTY: Our technicians will always provide honest insight into whatever situation you require assistance with. If its our issue we own it, if it isn’t we will help you with your vendor as requested.  No gaslighting. This saves TIME and preserves SANITY.
  • CARE: Our team is ready to help if you get scammed or hacked, and we are continuously on the look out for it in our management practices. We follow up on all repair tickets after the fact to make sure you are online. We encourage SMOOTH OPERATIONS.
  • CONTRIBUTION: Our organization regularly donates money to organizations we feel need our support including Wikipedia, the Internet Archive, or our local community media and short term aid organizations. This promotes CIVILITY

Yak Skull with Om Mani Padme Hum a Photo by Dr. Rüdiger Wenzel

If these values are important to you, please choose to support them with your money and patronage.  YOU can make a DIFFERENCE in the world by deciding who you do business with! In exchange you will receive an outstanding Internet connection backed by a tremendous team of technicians operating with a sense of ethics and concern for their customers and the Internet community. 

 

Thanks for looking to Om Networks for quality Internet connections and IT support!